Service Assistant
Seidel Hyundai•Reading, PA
•Onsite
About The Position
The Service Assistant will be responsible for a variety of tasks within the Service Department, including receptionist duties, cashiering, filing, organizing records, and customer service. This role requires the ability to multi-task, communicate effectively, and maintain a professional appearance. The assistant will also handle internal repair orders, assist with PA requests, manage workflow, and potentially fill in for service writers.
Requirements
- High school diploma or the equivalent
- Ability to read and comprehend instructions and information
- Professional personal appearance
- Excellent communication skills
- Ability to meet company's production and quality standards
Responsibilities
- Greet customers in the service department
- Answer a large volume of inbound and outbound calls for the Service Department
- Document and organize reservations of Service Department customers
- File, organize, and maintain all service records
- Serve as cashier in the department
- Multi-task and handle more than one task at a time
- Handle all internal repair orders including used vehicles, trades, wholesale and PDI's
- Assist with PA Requests
- Keep workflow and technicians moving via proper communication with advisors and technicians
- Use the Xtime RO Dashboard to assist with workflow
- Assist in all other service related areas when needed
- Fill in for service writers when one is on vacation/break
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
