Service Assistant - Dallas, TX

Lucid Motors•Dallas, TX

5d•Onsite

About The Position

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry. Lucid is proud to announce the grand opening of our new Service Center in Dallas, Texas, located at 2439 Irving Blvd, Dallas, TX 75207. This state-of-the-art facility reflects our ongoing commitment to delivering an exceptional ownership experience while supporting the rapidly growing Lucid community across the region. As we launch this exciting new location, we are seeking talented service professionals who are passionate about innovation, customer satisfaction, and the future of sustainable mobility. Join Lucid at a pivotal moment and play a key role in building a world-class service operation from the ground up, helping to shape the future of luxury electric vehicle ownership from day one.

Requirements

18 years of age or older
Basic automotive knowledge
Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask
Ability to stand and walk for extended periods of time
Full-time, including weekends or extended hours during busy periods
Willingness to complete Lucid provided CPR training post hire
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

Provides a world-class customer experience to all Lucid clients, both internal and external
Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
Arranging Lyft rides for internal vehicle moves per request
Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
Assist technicians with basic repairs in the shop
Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed