SUPERICA SERVICE ASSISTANT (South Park / Strawberry Hill)

Superica•Charlotte, NC

9d•$5•Onsite

About The Position

Superica is seeking a hard-working Service Assistant to join the team in Strawberry Hill! The Service Assistant at Superica boasts a friendly and naturally curious personality, supporting the restaurant team and offering guests an expertly served beverage and dining experience. He/she can easily anticipate guests’ needs and pick up cues from facial expression and demeanor to ensure exceptional service every time. Diligently following a checklist and performing the assigned steps of service is a must, all while working calmly and efficiently under pressure.

Requirements

Friendly and naturally curious personality
One-year relevant restaurant experience (preferred, but not required)
Knowledge of basic restaurant service (preferred, but not required)

Responsibilities

Support the restaurant team
Offer guests an expertly served beverage and dining experience
Anticipate guests’ needs
Pick up cues from facial expression and demeanor to ensure exceptional service
Diligently follow a checklist
Perform assigned steps of service
Work calmly and efficiently under pressure

Benefits

Competitive pay - $5.15/hr. + tips
Supportive culture and ethical work environment
Dynamic performance-based raises and promotions
Time off on most major holidays, including Thanksgiving, Christmas Eve and Christmas Day
Dining discounts at all Rocket Farm Restaurants
Rocket Farm University: specialized leadership classes and personalized support for career advancement
Employee-led Mentorship programs, Advisory Council and Safety Committee
Paid Time Off (after 1-year of employment)
Childbirth Recovery Leave (after 1-year of employment)
Parental Leave (after 1-year of employment)
Major Medical Insurance (after 1-year of employment)
Dental Insurance (after 1-year of employment)
Vision Insurance (after 1-year of employment)
Life Insurance (after 1-year of employment)