Service Area Coordinator (Recreation Programming)

City of Cincinnati•Ohio 45202, OH

5d•Hybrid

About The Position

Under general direction, this employee is responsible for the management of community recreational center(s) and for the supervision of assigned recreation personnel and their Service Area consisting of one or more communities. This employee has administrative responsibility for recreational programs and services provided at other locations within the Service Area (schools, parks, churches, etc.) through collaboration and outreach and may also require non-community based responsibilities. This employee assesses Service Area needs and develops, organizes and implements programs designed to meet these identified needs in accordance with the policies of Recreation Commission. Performs related duties as required.

Requirements

Five years of experience as a Community Center Director with the City of Cincinnati Recreation Department or an organization with similar operations (i.e. YMCA, YWCA, Boys & Girls Club, etc.) OR Two years of experience as a Community Center Director or Therapeutic Recreation Program Coordinator, with the Cincinnati Recreation Commission or with an organization that offers similar programming and services with a Bachelor's degree. (i.e. YMCA, YWCA, Boys & Girls Club etc.) OR One year experience as a Community Center Director or Therapeutic Recreation Program Coordinator, with the Cincinnati Recreation Commission, and a Master's degree in Recreation Administration or related field. (Business Administration/Organizational Leadership/Education/ Public Administration etc.)
Valid Driver's License.
Must furnish own vehicle; may be required to drive to various work sites.
Must be willing to work a flexible schedule including irregular hours, mornings, evenings, weekends, and holidays, if necessary.
Knowledge of Operating policies and procedures of the department
Knowledge of Emergency and general safety procedures and practices
Knowledge of Program goals and objectives of the department
Knowledge of Basic management techniques (goals setting, motivation, etc.)
Knowledge of Principles of supervision, training, and performance evaluation
Knowledge of Basic accounting and bookkeeping fundamentals
Knowledge of Basic principles of marketing and public relations
Knowledge of Pertinent federal, state and local laws, codes and regulations
Knowledge of Principles of budget preparation and financial forecasting
Knowledge of Community resources and existing support agencies related to park, recreation, and leisure activities
Knowledge of Contract, grant, and specification writing
Knowledge of Operation of computers and use of associated software applications
Knowledge of Standard English grammar, usage and spelling; standard business correspondence formats
Knowledge of Safety policies and procedures, e.g., Employee Safety Instruction Manual and applicable agency requirements
Considerable knowledge of the principles and techniques of planning, promoting, organizing and conducting recreational activities
Considerable knowledge of fundamentals, rules, skills, techniques, equipment and materials involved in a variety of recreational activities
Considerable knowledge of objectives of a recreation program
Basic understanding of the CRC business plan
Operate appropriate computer equipment; properly use all related hardware and software
Operate assigned vehicle in the course of duty
Speak publicly
Problem solve
Prepare cost projections and monitor/control budgetary compliance
Establish work priorities
Determine area staff and equipment requirements
Monitor a budget and analyze and interpret accounting/financial information
Determine work schedules for staff
Organize and facilitate meetings involving a variety of participants
Provide training to staff and volunteers
Maintain a professional manner in stressful situations
Work as a team member with area staff, peers, outside agencies, and volunteers
Perform basic statistical functions
Plan appropriate programs for targeted audiences
Mobilize human resources
Interview and assess abilities of job applicants
Facilitate problem-solving at the service area level
Evaluate service area activities and programs related to quantity, quality, and meeting goals and objectives
Instruct others in a variety of recreational activities
Plan, direct, and coordinate a varied recreation program and win the support of staff and the general public for these programs
Schedule recreational activities and personnel
Make recommendations regarding personnel, equipment, maintenance, safety and supply functions
Supervise, correct and train subordinate staff
Develop and maintain harmonious organizational and public relationships
Maintain records and to prepare manuals, correspondence and reports
Operate a computer and utilize related software
Effectively communicate orally and in writing
Develop and present business plans

Nice To Haves

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Responsibilities

Develops and implements the Strategic Action Planning Process for assigned Service Area, including assessing Service Area needs and resources, determining programs/service priorities, developing goals for each of the Key Ingredient areas; and completing quarterly updates of the service area Strategic Action Plan.
Manages facility operations and personnel as established in the Facility Operation Manual, Policies and Procedures Manual, C.O.D.E. and AFSCME agreements.
Provides direct or overall supervision for all service area personnel including working with staff to establish personal goals in alignment with the Strategic Action plan completing their performance reviews within the established time frame.
Determines staffing needs related to facility operation and schedules staff accordingly.
Develops and conducts necessary orientation and training for all staff and volunteers and assures completion of the departments' mandated hours of training.
Develops and monitors with Supervising Parks/Recreation Coordinator and Financial Management assistance, the annual Service Area Budget and follows Financial Management policies and procedures; investigate and implement strategies to increase Service Area revenues.
Writes contracts, permits, or rental agreements as needed to make maximum use of available facility space; monitors accurate counting and inputting of facility attendance figures and other statistical information.
Writes, monitors and implements grants, partnerships, and/or sponsorships for the delivery of programs/services.
Established, maintains, and follows emergency, safety and security guidelines and procedures for assigned service area facilities.
Provides staff training in areas relating to participant care and safety to include CPR, First Aid and other relevant certifications; assures all safety equipment and material are available and working correctly.
Maintains service area vehicles as scheduled; assures vehicles are used appropriately and staff driving vehicles have required training and approval.
Identifies access issues as it related to participant accessibility.
Assesses and monitors daily, quarterly and yearly maintenance and upkeep of the service area facilities; establishes maintenance priorities through the Strategic Action Plan process; schedules facility inspections with Maintenance Supervisor.
Maintains accurate inventory of equipment and supplies (assuring appropriate usage and security) and obsolesce outdated, broken equipment.
Promotes positive community relations and maintains a high level of community involvement; attends all Community Council meetings or sends an alternative as needed and works with Councils on recreation related activities; develops and/or maintains cooperative working relationships with various community agencies and organizations.
Maintains high standards for customer service, identifying and addressing customer service issues promptly.
Facilitates and attends meetings; participates in city wide events and/or CRC committees and helps to market the department's image, expand program resources, and contribute to improved department operations.
Oversees the development and implementation of recreation programs/services determined to be most needed/valued for the Service Area (based on community needs assessment data); assures programs offered represent needs/interests of the community as a whole with all age groups and program categories considered; promotes programs through effective marketing strategies; assures that plans and preparations are made to include individuals with disabilities in all programs/services and that recommended accommodations are provided.