Service Advisor--Up to $9000 in bonus potential!

McMahons Best-One Tire•Bryan, OH

8d•$20 - $30•Onsite

About The Position

McMahon’s Best-One Tire & Auto Care is a family-owned company established in 1969 in Fort Wayne, Indiana. We are dedicated to our customers, the services we offer, our local community, and our employees. We are currently seeking a Service Advisor to join our team in Bryan, Ohio. The Service Advisor will be responsible for scheduling appointments, assisting customers with their automotive needs, and serving as the communication link between the customer and the technician.

Requirements

Must perform duties and responsibilities in a safe manner.
Ability to consistently follow store policies and procedures.
Ability to read and complete instructions.
The ability to work in a fast-paced customer service-oriented environment.
Team-Player: Works well as a member of a group.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
2-4 years related experience
Valid driver’s license; driving record must meet company’s insurance requirements
Ongoing training is required per company’s standards
Must be competent in MS Word, Excel, and Maddenco
Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner

Responsibilities

Ensure paperwork is prepared for technicians immediately
Ensure all paperwork is properly filled out, updated, completed, and closed according to McMahon Tire and customer standards; mileage, hours, unit #, PO, etc.
Answer phones and greet and assist customers in a respectful and timely manner.
Operate point of sale system to create work orders and invoice customers in a timely and efficient manner
Compute sales prices, total purchases, and process payments
Maintain knowledge of current promotions, policies regarding payment, exchanges and returns, and security practices
Open and close cash registers, including counting money, balancing drawers, and making deposits
Generate computer bills
Clean shelves, counters, and tables
May act as a fill-in at our other retail locations as needed
Meet the requirements outlined in the company’s employee handbook
Other duties as needed