Service Advisor
City Limits Subaru Keating•Buda, TX
•Onsite
About The Position
City Limits Subaru is looking for a Service Advisor. The Service Advisor is the primary contact between the express service department and the main drive customers. Primary goals are to provide outstanding customer service while maximizing the sales of needed repairs and warranty work.
Requirements
- 4 years clear driving record- No previous DUI history or moving violations
- Valid driver’s license
- No criminal background history
- 2 years prior service advisor experience in service drive environment
- Detail oriented with high level customer service focus
- Good interpersonal and communication skills
- Advanced technical knowledge of vehicles
- Ethical Conduct with clean & neat appearance
- Exceptional organizational skills and ability to multitask
Nice To Haves
- High school diploma or GED
Responsibilities
- Conduct a complete vehicle walk around
- Discuss multi point inspection and technician video inspection results to customer.
- Recommend needed maintenance services and repairs.
- Conduct a detailed active delivery of each vehicle.
- Provide outstanding customer service in accordance with dealership policies.
- Ensure proper documentation of all warranty and service contract work.
- Maintain a current knowledge of your manufacturer’s vehicle maintenance requirements, operations, warranties and campaigns, and technical service bulletins.
- Maintain current knowledge of state and local laws and regulations related to automotive service and repairs, including lemon laws.
- Write complete and accurate repair orders in accordance with dealership and manufacturer policies.
- Work in a Team environment with a positive mindset.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
