Service Advisor - Audi San Diego

Holman•San Diego, CA

2d•$3,000 - $10,000•Onsite

About The Position

The Service Advisor will interact with customers to determine their need for vehicle repairs. This role involves meeting and greeting customers with courtesy and efficiency, writing up service needs, and providing customers with accurate estimates for the cost and completion time of work. The Service Advisor will communicate effectively with customers to achieve satisfactory repairs and facilitate the sale of necessary repair or maintenance services. Maintaining knowledge of warranty and service/insurance policies is crucial. The role also involves keeping the customer informed about the prognosis of their vehicle and calling customers to set appointments and answer telephones in a timely manner.

Requirements

Service Advisor experience highly preferred
Dealership experience preferred
Valid Drivers License, a clean MVR or minimal violations

Responsibilities

Meet & greet customers with courtesy and efficiency
Write up service needs and provide the customer with an accurate estimate for the dollar amount and completion time of work.
Communicate effectively with the customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
Maintain knowledge of warranty and service/insurance policies.
Keeps the customer informed and advise the customer of the prognosis of their vehicle.
Call customers to set appointments and answer telephones in a timely manner.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Paid sick leave (for part-time and temporary employees in areas with statutory paid sick leave)