Auto Service Advisor-Portage Ford
Home Run Auto Group•Portage, WI
•Onsite
About The Position
The Service Advisor role at Portage Ford involves managing customer service for vehicle repairs and maintenance. This position requires generating service order estimations, scheduling appointments, and ensuring customer satisfaction through follow-up and clear communication regarding services and costs. The role demands the ability to work independently in a fast-paced environment, multitask effectively, and provide exceptional customer service.
Requirements
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments and maintain an organized schedule
- Conduct post-repair follow-up and customer service
- Explain cost and service time requirements to customers
- Educate customers on work completed and any cost adjustments
- Work with limited supervision
- Multitask and work in a fast-paced environment
- Provide exceptional customer service and follow-up
Benefits
- Competitive salary
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
