Service Advisor (Rapid City, SD)

Billion Automotive•Rapid City, SD

2d•Onsite

About The Position

Billion Automotive is hiring an Automotive Service Advisor to join our growing team! Competitive compensation depends on experience. This is a full-time position with a day shift in Rapid City, SD.

Requirements

Prior experience in an automotive dealership strongly preferred
Strong organizational and communication skills
Ability to multi-task in a fast-paced environment
Valid driver's license/acceptable driving record

Responsibilities

Schedule service appointments.
Greet customers and obtain vehicle information.
Write customer vehicle problems accurately and clearly on repair orders.
Refer to service history, inspect the vehicle, and recommend additional needed service.
Advise customer on the care of cars.
Provide complete and accurate written cost estimate for labor and parts.
Check on the progress of repair throughout the day and inform the customer.
Implement and maintain service marketing program.
Review and close repair orders.
Keep service department forms, menus, and pricing guides up-to-date.
Implement a quality control process to eliminate comebacks.
Other duties as assigned.