Service Advisor

Markley Honda • Fort Collins, CO

85d • Onsite

About The Position

Markley Honda is seeking a Service Consultant to join their high-performing, team-oriented service department. This role serves as the primary point of contact between clients and the service team, ensuring an organized, professional, transparent, and caring experience. The Service Consultant will manage client communication, coordinate repairs, provide accurate quotes, and ensure clients are informed throughout the service process. This fast-paced position requires strong communication, attention to detail, multitasking skills, and a calm, solutions-oriented approach. Markley Honda emphasizes a culture of process, teamwork, accountability, and integrity, aiming to create a positive and supportive work environment distinct from chaotic or toxic cultures.

Requirements

• Takes ownership without needing to be micromanaged
• Communicates clearly and proactively
• Can handle a heavy workload without becoming overwhelmed
• Thrives in structured, process-oriented environments
• Understands the importance of follow-up and follow-through
• Treats clients and teammates with respect
• Brings positivity and professionalism to work each day
• Works well under pressure and adapts quickly
• Values teamwork over ego
• Wants to grow personally and professionally
• Automotive service advisor experience is preferred.
• Experience with warranty or service contract administration is a plus.

Nice To Haves

• Automotive service advisor experience is preferred.
• Experience with warranty or service contract administration is a plus.

Responsibilities

• Greet and assist service clients professionally and warmly
• Correctly quote and explain recommended repairs and maintenance
• Maintain consistent communication throughout the repair process
• Coordinate effectively with technicians and internal teams
• Manage workflow and prioritize tasks in a fast-paced environment
• Handle warranty and service contract submissions accurately
• Ensure documentation and repair orders are completed properly
• Deliver a high-level customer experience from start to finish
• Help contribute to a positive, accountable, team-oriented culture

Benefits

• Competitive compensation
• Health benefits
• 401(k) with employer match
• Paid time off
• Supportive leadership team
• Ongoing growth opportunities
• A team you’ll actually enjoy working with

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed