Service Advisor
Moran Chevrolet Fort Gratiot•Fort Gratiot, MI
•Onsite
About The Position
Moran Automotive is seeking an experienced automotive service advisor to join their team due to increased business. Moran is a top volume dealer group with a large clientele of repeat customers and a significant advertising budget to ensure a steady flow of customers. This is an opportunity for proven performers to join a winning team.
Requirements
- Excellent communication and customer service skills
- Honest, dependable, and reliable team player
- Proficiency with computers and dealership management software
Nice To Haves
- Previous experience as a Service Advisor
- Strong understanding of automotive repair and service processes
Responsibilities
- Schedule and manage repair appointments for customers
- Answer questions about warranty coverage and loaner availability
- Communicate with customers to understand needs and provide accurate repair cost estimates
- Keep customers updated on repair progress and advise on additional recommended work
- Explain completed repairs, review costs, and suggest future maintenance at pickup
- Coordinate with technicians to ensure accurate and timely service
- Use dealership systems to write repair orders, track jobs in progress, and process warranty approvals
- Maintain strong knowledge of the automotive business and technology
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Life insurance
- 401(k) plan
- 5-day work week
- Employee Discount
- Paid Time-Off
- Air-conditioned work environment
- Great team culture and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
