Volvo Service Advisor

Secor Auto Center • New London, CT

2d • Onsite

About The Position

We are seeking professionals to work with our service customers to provide a high level of customer service.

Requirements

• Hold a valid driver’s license.
• Must be able to pass a 9-panel drug screen (does not test for THC).
• Team-oriented, flexible, and focused on maintaining a high level of customer service.
• Must follow all company policies and procedures and immediately report all accidents to executive management.
• Maintains professional appearance and neat work area.

Responsibilities

• Greet customers.
• Create work orders.
• Assist customers with questions on vehicle operation and maintenance requirements.
• Order parts.
• Correspond with customers and our Auto Techs during repairs to ensure we continue to meet expectations.
• Review the final invoice and work overview at the time of payment.
• Maintain customer records according to industry safety standards.

Benefits

• Paid training.
• Medical, Dental, and Vision: Available after 60 days.
• Hourly Rate Plus Commissions are earned right away.
• Opportunities for continued personal and professional growth.
• Insurance: medical, dental, vision, life.
• Optional disability coverage.
• 401k plan.
• Paid Holidays.
• PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed