Service Advisor - Porsche Centre Kitchener-Waterloo

Policaro Group • Kitchener, ON

9d • Onsite

About The Position

The Policaro Group is seeking a dynamic, results-driven Service Advisor with a passion for luxury vehicles and exceptional customer service to join their high-performance team at Porsche Centre Kitchener-Waterloo. The company is committed to delivering world-class experiences, innovation, and customer satisfaction, while also supporting employee growth and well-being. As a Service Advisor, the successful candidate will work with premium brands and cutting-edge technology within a supportive team environment. Policaro Group is an exclusive luxury automotive retailer across GTA and Southern Ontario, recognized as one of Canada’s Best Managed Companies and a top dealership to work for. The organization manages seven automobile franchises and employs over 550 highly trained individuals focused on unparalleled customer experience.

Requirements

• Proven experience in automotive service capacity
• Passion for premium vehicles and delivering outstanding customer experience
• Strong negotiation and communication skills
• Self-motivated, ambitious, and goal-oriented mindset

Nice To Haves

• Experience in premium luxury automotive service capacity

Responsibilities

• Build and maintain relationships with new and existing clients
• Provide a VIP service experience from drop off to pickup
• Stay up to date on latest models, features, and industry trends
• Achieve and exceed monthly service and CSI targets

Benefits

• Competitive Compensation: uncapped commission and performance bonuses
• Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage
• Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts
• Professional Development: Opportunities for growth within the company; we believe in promoting from within
• Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect
• Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days
• Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees