Become a Service Advisor at Gander Kia Today!

Steele Auto Group•Gander, NL

2d•Onsite

About The Position

Become a Service Advisor at Gander Kia Today! At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. If you are looking for a dealership that not only offers quality vehicles but quality service as well, look no further. As a Service Advisor at Gander Kia you will be the friendly face and dependable guide our clients rely on while being proud to represent the Kia brand and its impressive vehicles. Reliable and committed, you will confidently navigate clients through their service needs, consistently meeting, and exceeding their expectations. This is not just a service role, it is an opportunity to own the customer experience from start to finish. If you are passionate about building relationships and delivering a top-tier service experience, we invite you to join a team that values both its clients and its people.

Requirements

Service experience and CDK knowledge strong assets!
A hands-on, problem-solving attitude while being driven and motivated
Excellent communication and interpersonal skills
Strong organizational skills and the ability to manage multiple priorities
A valid driver’s license with a clean driving abstract required

Responsibilities

Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
Accurately confirming service coverage or warranties and clearly communicating next steps.
Preparing precise estimates for labour, parts and materials.
Creating detailed work orders that reflect both client input and technician diagnostics.
Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up.
Maintaining accurate service records and staying aligned with our service standards.
Proactively identifying ways to enhance the client experience through every interaction.