SERVICE ADVISOR - Wichita

TRUCK CENTER COMPANIES • Wichita, KS

5d • Onsite

About The Position

The Service Advisor is responsible for projecting a positive, helpful, and professional attitude to customers. This role involves entering customer information into repair orders, scheduling appointments, and following up with customers throughout the repair process. The Service Advisor must also be able to explain any additional work needed to the customer, including associated costs and time, and inform the customer of completion, providing the completed repair order.

Requirements

• Excellent reading skills and legible handwriting.
• Familiarity with computers.
• Excellent communication skills.
• A valid driver’s license.

Responsibilities

• Project a positive, helpful and professional attitude to our customer.
• Enter customer information in repair order.
• Schedule appointments.
• Follow up with customer throughout repairs.
• Explain additional work needed to the customer, including additional costs and time.
• Inform customer of completion and provide completed repair order.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed