Service Advisor
About The Position
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.
Requirements
- Typing speed of 40+ Words Per Minute
- Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
- Eligibility to work in California
- Familiarity with repair and labor guides such as AllData or Mitchell products
- Knowledge of the B.A.R. Write it Right standards
Responsibilities
- Greet customers and document their concerns regarding vehicle repairs
- Advise customers on repair options and costs
- Consult with technicians to provide accurate service outcomes
- Inform customers about potential cost savings and warranty protections
- Manage service center scheduling and workflow efficiently
- Keep customers updated on service changes and vehicle readiness
- Assist customers in deciding on repair options
- Maintain facility cleanliness and organization
Benefits
- Paid time off, health, dental, and vision insurance
- 401k with matching, referral program, and employee discounts
- Enhance your skills in customer service and automotive industry knowledge
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
