Service Advisor

Rocky Mountain Yeti • Bozeman, MT

12d

About The Position

Here in Montana, powersports aren’t just a hobby—they’re a way of life. From tearing up trails in the mountains, to carving fresh lines on the sled, to hauling gear across the ranch or checking fence lines on a side-by-side, our customers count on us to keep their machines running strong. As Bozeman’s trusted powersports dealership, we’re all about fueling adventure and supporting the hard-working folks who rely on their equipment day in and day out. We’re on the hunt for a Service Advisor who can connect with all kinds of customers—from weekend warriors to farm and ranch families. You’ll be the go-to person in our service department, making sure bikes, sleds, ATVs, and UTVs get the care they need. If you’ve got a friendly personality, solid organizational skills, and a passion for both the ride and the rural lifestyle, you’ll fit right in.

Requirements

• Service advisor or customer service experience (powersports, automotive, ag, or marine a plus).
• Strong communication and people skills—you’re approachable whether someone’s in riding gear or ranch boots.
• Familiarity with powersports equipment, ranch work vehicles, or a willingness to learn fast.
• Strong organizational and multitasking skills.
• Computer and dealership management system skills.
• Valid driver’s license; motorcycle endorsement and/or farm equipment experience is a bonus.

Responsibilities

• Greet customers, listen to their needs, and get their service requests written up.
• Schedule and track service jobs, keeping things organized and on time.
• Be the communicator—explain what’s needed, how much it’ll cost, and when it’ll be ready.
• Work closely with our techs to make sure every job is done right the first time.
• Recommend maintenance, accessories, or upgrades to keep machines reliable on the ranch and ready for adventure.
• Handle customer questions or concerns with patience and a positive attitude.
• Make sure every customer leaves confident their machine is ready for the trails, road, the snow, or the ranch.

Benefits

• Competitive pay with commission/bonus opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Employee discounts on gear, apparel, and parts.
• Ongoing training and career growth opportunities.
• A team that shares your passion for riding, the outdoors, and the Montana lifestyle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed