Service Advisor 3:30pm - 11:59pm Mon-Fri

Sunset Ford St. Louis•Sunset Hills, MO

4d•$52,000•Onsite

About The Position

We're hiring a LATE EVENING SHIFT Service Advisor to join our team at Sunset Ford. SHIFT HOURS = 3:30pm to 11:59pm Midnight Monday - Friday Base wage of $52,000 plus commissions. This is an HOURLY position PLUS Monthly Commission for customer satisfaction and performance related metrics. Do you want to be rewarded for your hard work, experience, and expertise? At Sunset Auto Group, our Service Department is growing, and we have the need for strong Service Advisors which means opportunity for financial rewards for you. Previous related experience is required for this position. Service Advisor Job Benefits: We provide a positive, professional work environment and training on the job. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include: We have ALL the reasons under the SUN to work at Sunset Ford! Pension Retirement Immediate and Automatic Enrollment, plus 401k Option 100% PAID Employee Medical, Dental, & Vision Insurance for full time employees!!! PAID vacation Weekends Off Yearly scheduled Performance Reviews Competitive Hourly Pay plus Monthly Sales Bonus Team Atmosphere Employee Discounts on Parts & Service Employee Pricing on New & Used Cars Referral Hiring & Purchasing Bonuses! Paid Training and Certifications Transferable to any Ford store Opportunity to grow your pay! Friendly team atmosphere

Requirements

Service Advisor / Automotive Experience Required
Valid Driver's license and clean driving record
Able to work efficiently and multi-task in a fast-paced environment.
Strong written and oral communication skills
Excellent computer and typing skills
Organized
Enjoy talking to people
Customer handling skills
Technology / Bluetooth phone savvy

Responsibilities

Greet customers and assist them with any inquiries.
Consult with customers on applicable service specials and present service menus
Document services declined and ask for follow-up on future service considerations
Keep customer informed on completion times, service expenses, and possible changes
Create and present repair estimates, dictating immediately needed services and future needed services
Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
Build strong relationships with the customers
Hold Technician staff accountable to safe and honest repairs to uphold quality
Close and Lock up building when shift is complete

Benefits

Pension Retirement Immediate and Automatic Enrollment, plus 401k Option
100% PAID Employee Medical, Dental, & Vision Insurance for full time employees!!!
PAID vacation
Weekends Off
Yearly scheduled Performance Reviews
Competitive Hourly Pay plus Monthly Sales Bonus
Team Atmosphere
Employee Discounts on Parts & Service
Employee Pricing on New & Used Cars
Referral Hiring & Purchasing Bonuses!
Paid Training and Certifications Transferable to any Ford store
Opportunity to grow your pay!
Friendly team atmosphere