Service Advisor

Jim Shorkey Family Auto Group•North Huntingdon Township, PA

just now•Onsite

About The Position

Join the Jim Shorkey Auto Group Family as a Service Advisor in Irwin, PA. This role is for individuals passionate about delivering top-notch customer service in a fast-paced, team-oriented environment. Jim Shorkey Auto Group, a trusted name in the automotive industry, is seeking a motivated and customer-centric Service Advisor with prior dealership experience to join their growing team. As a Service Advisor, you will be the friendly and knowledgeable guide for customers, ensuring a smooth and satisfying service experience. This is an opportunity to accelerate your career if you have a love for cars and people.

Requirements

Previous experience working in an automotive dealership service department is required
Exceptional communication and customer service skills
Strong organizational and multitasking abilities
Comfort with computers and service software
A valid driver’s license and clean driving record
Ability to pass a background check and drug screening

Responsibilities

Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns.
Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates.
Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently.
Keep customers informed throughout the service process, addressing questions and concerns with care.
Build lasting relationships that turn first-time visitors into lifelong customers.
Work closely with our skilled technicians to ensure timely, high-quality repairs.
Uphold dealership standards and ensure every customer leaves with a smile.