Service Advisor

Murdock Acura • Salt Lake City, UT

7d • Onsite

About The Position

Join the Murdock Auto Team! Do you enjoy helping people, building relationships, and working in a fast-paced environment? Are you looking for a career with unlimited earning potential and opportunities for advancement? Murdock Auto Team is seeking a motivated, customer-focused Service Advisor to join our award-winning Service Department. As a Service Advisor, you'll serve as the primary point of contact for our service customers, helping them understand their vehicle's maintenance and repair needs while delivering an exceptional customer experience.

Requirements

• Outstanding customer service and communication skills.
• Positive attitude with a professional appearance.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced, team-oriented environment.
• Basic computer skills and the ability to learn dealership software.
• Valid driver's license and an acceptable driving record.

Nice To Haves

• Automotive knowledge or previous Service Advisor experience is preferred but not required.
• We are willing to train the right candidate with strong customer service skills.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle service needs.
• Prepare repair orders and explain recommended maintenance and repairs.
• Communicate with technicians to ensure repairs are completed efficiently and accurately.
• Keep customers informed throughout the repair process.
• Schedule service appointments and coordinate vehicle delivery.
• Review completed repairs with customers and ensure complete satisfaction.
• Build lasting relationships by providing outstanding customer service.
• Help achieve dealership customer satisfaction and performance goals.

Benefits

• Competitive compensation with excellent earning potential.
• Health, Dental & Vision Insurance.
• 401(k) with Company Match.
• Paid Time Off and Paid Holidays.
• Employee Vehicle Purchase Program.
• Employee Discounts on Parts and Service.
• Ongoing manufacturer and dealership training.
• Opportunities for advancement and career growth.
• A positive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed