Service Advisor | Hourly + Commission - Tuttle-Click Tustin Chrysler Jeep Dodge Ram
About The Position
Tuttle‑Click Tustin Chrysler Jeep Dodge Ram is seeking a motivated, customer‑focused Service Advisor to join our high‑volume service department. If you enjoy working with people, thrive in a fast‑paced environment, and want strong earning potential tied to performance, we want to hear from you. This is more than a job—it’s a long‑term career opportunity with a respected automotive group. When you join Tuttle‑Click, you’re joining one of Southern California’s most established automotive dealer groups. We don’t just hire Service Advisors—we develop professionals. With ongoing training, coaching, and advancement opportunities, your growth is always part of the plan. Work with Chrysler, Jeep, Dodge, and Ram—brands customers know and trust. A busy service drive means steady opportunity. Tuttle‑Click has served California communities for decades. Our reputation brings consistent customer traffic and long‑term job stability. You’ll work alongside experienced technicians and advisors in a collaborative environment focused on integrity, accountability, and customer satisfaction.
Requirements
- Previous service advisor or automotive customer service experience preferred
- Strong communication, organizational, and follow‑up skills
- Sales‑oriented mindset with an emphasis on ethical recommendations
- Ability to multitask in a fast‑paced, high‑volume environment
- Comfortable learning and using dealership DMS and related software
- Commitment to delivering a positive, professional customer experience
- Must be at least 18 years of age
- Have a valid driver’s license
- Maintain an acceptable driving record
- Able to pass a background check and drug screening
Responsibilities
- Greet service customers promptly and professionally
- Listen to concerns and accurately document service needs
- Prepare and present service recommendations and estimates
- Coordinate repairs with technicians to ensure accuracy and timeliness
- Provide clear updates on vehicle status throughout the repair process
- Recommend maintenance services based on manufacturer guidelines and customer needs
- Ensure repair orders and documentation are complete and accurate
- Deliver an exceptional customer experience that drives loyalty and CSI performance
Benefits
- Hourly pay
- Commission compensation
- Production-based bonus compensation
- Employer-subsidized Medical and Dental insurance
- Company-paid Life Insurance
- Employee Assistance Program
- Optional benefits, including Short- and Long-Term Disability, Accident, Critical Illness, and supplemental life insurance
- 401(k) plan with company match
- Paid Time Off that begins accruing from Day 1
- Employee discounts on parts, service, and vehicle purchases for you and your family
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
