Service Advisor | Commissioned-Based - Ron Tonkin Chrysler Jeep Dodge Ram Fiat

Gee Automotive CompaniesPortland, OR
$50,000 - $100,000Onsite

About The Position

Ron Tonkin Chrysler Jeep Dodge Ram Fiat is seeking a customer-focused Service Advisor to join their high-volume Service Department. The Service Advisor will act as the liaison between customers and technicians, ensuring a seamless service experience from check-in to delivery. This role requires strong communication, customer service, and sales skills for maintenance and repair recommendations. The dealership offers a recently renovated facility, a strong customer base, and a collaborative team environment.

Requirements

  • 1+ years of service writing experience.
  • Prior CDK experience is strongly recommended.
  • A desire to work effectively in a team environment.
  • Strong attention to detail.
  • Must be 18 years or older with a valid driver's license and clean driving record.
  • Able to pass a criminal background check and pre-employment drug screen.

Responsibilities

  • Ensure that customers receive prompt, courteous, and effective service.
  • Drive the sale of technicians' time to meet the department’s sales forecast.
  • Prioritize required services and be prepared to provide options upon request.
  • Keep customers informed on completion times, service expenses, and possible changes.
  • Ensure the customer has a positive dealership experience.

Benefits

  • Employer-subsidized Medical and Dental insurance
  • Company-Paid Life Insurance
  • Employee Assistance Plan
  • Text-based Telehealth
  • Short and Long-Term Disability
  • Critical Illness
  • Accident insurance
  • Pet insurance
  • Additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles
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