Auto Service Advisor-Janesville Kia
Home Run Auto Group•Janesville, WI
•$50,000•Onsite
About The Position
The Service Advisor is responsible for generating service order estimations and quotes for customers, scheduling appointments, and maintaining an organized schedule. This role also involves conducting post-repair follow-up and customer service, explaining cost and service time requirements, and educating customers on work completed and any cost adjustments. The position requires the ability to work with limited supervision, multitask, and thrive in a fast-paced environment. Exceptional customer service skills and follow-up are essential.
Requirements
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Benefits
- Competitive salary
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
