Service Advisor - Lexus of Wilmington
About The Position
Lexus of Wilmington is growing! We are hiring a Service Advisor/ Service Writer for our elite service department. As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you! Our automotive Service Advisor/ Service Writer will greet customers and consult with them on their vehicle service needs. Experience Everything MileOne has to Offer: 5 day work week Competitive compensation with unlimited earning potential Great opportunities for career advancement Positive, success driven work environment Training and mentoring opportunities
Requirements
- Prior experience in automotive service writing, luxury line service experience preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Nice To Haves
- Prior experience in automotive service writing, luxury line service experience preferred
Responsibilities
- Provide industry leading customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
