Service Advisor
Saratoga Motors Inc•City of Saratoga Springs, NY
•Onsite
About The Position
As a Service Writer at Saratoga Honda, you will be the vital link between our customers and the service department. This role is essential in ensuring customer satisfaction by accurately communicating their needs and facilitating efficient service operations.
Requirements
- Previous experience in an automotive service advisor role preferred
- Strong understanding of vehicle maintenance and repair processes
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient with computer systems and repair order software
- Passion for delivering outstanding customer service
- Must have a valid driver’s license and clean driving record
Responsibilities
- Greet customers and ensure a warm, professional, and welcoming experience
- Assess vehicle issues and maintenance needs, offering expert advice and recommendations
- Prepare detailed repair orders, including costs, services required, and estimated timelines
- Act as a liaison between technicians and customers, keeping clients informed throughout the repair process
- Promote and upsell additional services or products that benefit the customer
- Ensure all services are performed to Honda’s quality standards and customer satisfaction
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
