Service Advisor

Lunghamer Buick GMC • Waterford Township, MI

85d • Onsite

About The Position

At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it’s an opportunity to build relationships, create trust, and be part of a dealership group that genuinely cares about both its employees and the community we serve.

Requirements

• Strong communication and organizational skills
• Positive attitude and team-first mentality
• Ability to multitask in a fast-paced environment
• Someone who genuinely enjoys helping people

Nice To Haves

• Previous automotive service advisor experience preferred
• Automate, Reynolds & Reynolds, CDK, or dealership software experience is a plus

Responsibilities

• Greet customers and create a welcoming service experience
• Listen to customer concerns and clearly communicate repair recommendations
• Schedule service appointments and manage vehicle flow
• Keep customers updated throughout the repair process
• Work closely with technicians to ensure timely and accurate repairs
• Help deliver a concierge-level customer experience from start to finish
• Build long-term relationships with customers through trust and communication

Benefits

• Medical, dental, and vision benefits
• Paid vacation
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed