Service Advisor
Dahl Automotive•La Crosse, WI
•Onsite
About The Position
Join Dahl La Crosse located in downtown La Crosse, WI in a fast-paced, high energy position as a Service Advisor! If you have experience in providing excellent customer service, this career opportunity is for you! You will greet service guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be well rewarded for your customer service and sales!
Requirements
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Responsibilities
- Greet guests as they arrive in our climate-controlled service drive.
- Listen to the guest to properly assess their service needs or concerns for their vehicle.
- Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
- Regularly communicate with the customer regarding the status of their service appointment.
- Maintain Customer Happiness scores at or above company standards.
- Maintain good working relationship with factory(s) and foster positive employee relations.
Benefits
- paid time off
- medical
- dental
- vision
- 401k with automatic 3% company contribution
- life insurance
- disability insurance
- accident insurance
- discounts on vehicles and services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
