Service Advisor
About The Position
Analyzes and inspects a variety of automotive, diesel and turf equipment (light and heavy), and related parts and units. Conducts advanced diagnostics on vehicles and /or equipment to determine nature and extent of damage or malfunction and performs specialized repairs. Gathers specific information to enter into system about vehicle issues. Advises customers on necessary repairs and maintenance. Works within the financial limitation of the facilities established budget. Uses the maintenance management software, to create historical records for service visits and work orders for the mechanical staff assignments. Prioritizes and assigns work assignments to Mechanics to complete repairs. Maintains repair paperwork of completed service work and communicates suggested future maintenance. Issues repair parts inventory and labor charges, according to the labor time guide, on work orders and inspects work completed by mechanics. Trains new service advisors.
Requirements
- Advanced diagnostics on vehicles and/or equipment
- Ability to gather specific information to enter into system about vehicle issues
- Ability to advise customers on necessary repairs and maintenance
- Works within the financial limitation of the facilities established budget
- Uses maintenance management software
- Ability to create historical records for service visits and work orders
- Ability to prioritize and assign work assignments to Mechanics
- Ability to maintain repair paperwork of completed service work
- Ability to communicate suggested future maintenance
- Ability to issue repair parts inventory and labor charges according to the labor time guide
- Ability to inspect work completed by mechanics
- Ability to train new service advisors
Responsibilities
- Analyzes and inspects a variety of automotive, diesel and turf equipment (light and heavy), and related parts and units.
- Conducts advanced diagnostics on vehicles and /or equipment to determine nature and extent of damage or malfunction and performs specialized repairs.
- Gathers specific information to enter into system about vehicle issues.
- Advises customers on necessary repairs and maintenance.
- Works within the financial limitation of the facilities established budget.
- Uses the maintenance management software, to create historical records for service visits and work orders for the mechanical staff assignments.
- Prioritizes and assigns work assignments to Mechanics to complete repairs.
- Maintains repair paperwork of completed service work and communicates suggested future maintenance.
- Issues repair parts inventory and labor charges, according to the labor time guide, on work orders and inspects work completed by mechanics.
- Trains new service advisors.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
