Service Advisor
Gordie Boucher Ford & Lincoln•Thiensville, WI
•Onsite
About The Position
Gordie Boucher Ford of Thiensville is looking to hire an Express Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system.
Requirements
- Equipment maintenance and product knowledge
- Motivated self-starter
- Outgoing
- Proactive
- Willing to learn
- Able to work in a fast-paced environment
- Positive attitude
- Top-rated CSI standards
- Focus on world-class customer service
- Drug test required
Nice To Haves
- Previous dealership experience
- CDK experience
Responsibilities
- Determine automotive problems and services by listening to customer's descriptions of symptoms
- Clarify the description of problems
- Conduct inspections
- Take test drives
- Check vehicle maintenance records
- Examine service schedules
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtain approval signatures
- Enter RO into the service database system
Benefits
- Strong base salary/commission
- Health insurance
- Dental
- Vision
- Cafeteria plan
- Paid vacation days
- Several spiffs
- Incredible rewards/benefits for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
