Service Advisor - Mercedes-Benz Creve Coeur

MileOne Autogroup • Creve Coeur, MO

3d • Onsite

About The Position

Mercedes-Benz of Creve Coeur is now hiring an experienced Automotive Service Advisor/ Service Writer for our busy automotive Service Department. Luxury brand experience is a plus! Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

• 2+ years experience in automotive service writing required, CDK experience preferred
• Valid driver's license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
• Working knowledge of basic car functions, characteristics, and operations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Nice To Haves

• Luxury brand experience is a plus!

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Benefits

• Competitive compensation with unlimited earning potential
• Great opportunities for career advancement
• Positive, success driven work environment
• Training and mentoring opportunities
• health and financial benefits
• Employee Purchase Program
• the MileOne Support Fund: by Employees, for Employees
• the NextMile Scholarship Program
• an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed