Service Advisor
Royal Oak Ford•Royal Oak, MI
•Onsite
About The Position
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not required. You will be responsible for our customer's service experience, from greeting vehicle owners on the drive lane to explaining the repair process. Our Service Advisors are true professionals. We offer excellent pay and benefits.
Requirements
- Organized and friendly personality
- Time management skills
- Good communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
Nice To Haves
- Ford experience
- CDK experience
Responsibilities
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Benefits
- Medical and Dental
- 401K Plan
- Paid Holidays
- Paid vacation
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
