Service Advisor

Lithia & Driveway • Ann Arbor, MI

43d

About The Position

Join the Award-Winning Team at Suburban Chevrolet Cadillac as an Experienced Service Advisor! Are you an experienced Service Advisor looking for a new challenge with a top-tier dealership? Suburban Chevrolet Cadillac is seeking a dedicated and detail-oriented professional to join our exceptional team. If you have dealership experience, a strong work ethic, and a passion for customer service, we want to hear from you! Why Suburban Chevrolet Cadillac? Prestigious Reputation : As part of the renowned Suburban Collection, we are celebrated for our commitment to excellence and customer satisfaction. Our dealership has consistently been recognized for outstanding service and performance. Brand Excellence : Representing Chevrolet and Cadillac, two of the most iconic and respected brands in the automotive industry, you'll be part of a legacy of innovation and quality. Achievements : Our dealership has received numerous awards for service excellence, reflecting our dedication to providing the best experience for our customers.

Requirements

• Dealership Experience : Proven experience in a dealership setting is a must.
• Stability : We value commitment and are looking for candidates with a stable work history.
• Attention to Detail : Your meticulous nature ensures every task is completed to the highest standard.
• Adaptability : Thrives in a fast-paced environment, managing multiple tasks efficiently.
• Customer Service Skills : Exceptional communication and interpersonal skills to provide top-notch service to our valued customers.
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

• Greet customers and assist with their service needs.
• Provide accurate estimates and explain services and repairs.
• Coordinate with the service team to ensure timely and efficient service.
• Maintain detailed records of services and customer interactions.
• Ensure customer satisfaction and address any concerns promptly.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED