Service Advisor

Dahl Automotive•Rhinelander, WI

1d•Onsite

About The Position

Join Dahl Honda located in Rhinelander, WI in a fast-paced, high energy position as a Service Advisor! If you have experience in providing excellent customer service, this career opportunity is for you! You will greet service guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be well rewarded for your customer service and sales! This position's pay range is $60,000-$70,000 per year, and will work 7:30am-5:30pm Monday-Friday.

Requirements

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license

Responsibilities

Greet guests as they arrive in our climate-controlled service drive.
Listen to the guest to properly assess their service needs or concerns for their vehicle.
Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
Regularly communicate with the guest regarding the status of their service appointment.
Maintain Customer Happiness scores at or above company standards.
Maintain good working relationship with factory(s) and foster positive employee relations.