Auto Service Advisor-Janesville Kia
Home Run Auto Group•Janesville, WI
•$50,000•Onsite
About The Position
The Service Advisor role at Janesville Kia involves managing customer service related to vehicle maintenance and repair. This includes generating service order estimations, scheduling appointments, conducting post-repair follow-ups, and educating customers on service requirements and costs. The position requires the ability to work independently, multitask in a fast-paced environment, and possess exceptional customer service skills.
Requirements
- Exceptional customer service skills and follow up are required
Nice To Haves
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Benefits
- Competitive salary
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation & Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
