Service Advisor

Meineke•Murfreesboro, TN

1d•Onsite

About The Position

Meineke is seeking a Service Advisor to join their team in a busy automotive service center. The ideal candidate will possess excellent communication and customer relationship skills, strong service writer capabilities, and prior management experience. This role involves overseeing service advisors, addressing customer inquiries, and managing essential documentation. Meineke, a leader in the automotive aftermarket with over 700 shops nationwide, values driven individuals passionate about high-quality repair work. A career with Meineke offers opportunities for real-world experience in a locally-owned shop, fostering personal and professional growth through ongoing training and a supportive, collaborative work environment.

Requirements

High school diploma or GED required
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Nice To Haves

Bachelor’s degree preferred
Experience as an automotive service manager is preferred

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment
Work-Life Balance
Ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements
Supportive and collaborative work environment that encourages growth and camaraderie
Sense of community and connection with your customers and fellow team members