Service Advisor

Firelands Toyota • Sandusky, OH

1d • Onsite

About The Position

Firelands Auto Group is seeking a proactive, customer-oriented Service Advisor to join their team. The company offers a rapid growth and fast-paced environment, with limitless opportunities for advancement. They focus on professional growth and rewarding highly motivated employees, believing that happy employees lead to happier customers. This is an exciting opportunity for individuals ready to advance their careers.

Requirements

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and accuracy
• Proficient in basic computer skills

Nice To Haves

• Previous experience in a service or hospitality role preferred

Responsibilities

• Greet customers and provide them with a warm welcome
• Listen actively to customer concerns and needs
• Schedule appointments and manage service requests
• Advise customers on recommended service and repair options
• Prepare service orders and ensure accurate billing
• Follow up with customers to ensure satisfaction and address any additional concerns
• Maintain a clean and organized service area

Benefits

• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Paid Time Off and 401k with Company match
• Paid training and real career growth
• Competitive compensation package
• Employee discounts on Vehicle Purchase, Parts, Service and More!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED