Service Advisor
About The Position
Join the Fox Honda team as a Full-Time Service Advisor in Grand Rapids, MI, and immerse yourself in an energetic, customer-focused environment. You'll engage daily with automotive enthusiasts and be at the forefront of providing exceptional service that keeps our customers coming back. This onsite role offers the chance to develop your problem-solving skills, collaborate with a high-performing team, and create solutions that enhance customer satisfaction. Embrace the fun and professional culture while making a meaningful impact in the auto dealership industry. You'll grow in your career, fueled by our core values of excellence and integrity. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. This is a fantastic opportunity for those who thrive on challenges and enjoy building customer relationships. Apply today and drive your career forward with us! Are you excited about this Service Advisor job? As a Full-Time Service Advisor at Fox Honda, you will greet customers, assess their automotive needs, and facilitate effective communication between clients and our service team. Expect to manage service appointments, provide accurate estimates, and keep customers informed about their vehicle's progress. Daily tasks will include responding to inquiries, addressing customer concerns, and ensuring a seamless service experience. Your schedule will be Monday through Saturday, with a designated day off during the week to recharge and maintain a work-life dynamic. Strong organizational skills and attention to detail will be essential as you navigate this fast-paced environment. Embrace the opportunity to learn about automotive services and develop relationships within our vibrant team culture.
Requirements
- Exceptional communication skills to engage effectively with customers and clarify their automotive needs
- Strong problem-solving abilities
- Customer-centric mindset
- Attention to detail
- Time management and organizational skills
- Positive attitude
- High level of professionalism
- Adaptability
- Willingness to learn
Responsibilities
- Greet customers
- Assess their automotive needs
- Facilitate effective communication between clients and our service team
- Manage service appointments
- Provide accurate estimates
- Keep customers informed about their vehicle's progress
- Respond to inquiries
- Address customer concerns
- Ensure a seamless service experience
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- Competitive Salary
- Paid Time Off
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
