Service Advisor | Base + Commission - Tonkin Wilsonville Nissan
About The Position
Accelerate Your Career at Tonkin Wilsonville Nissan: Join the I-5 Service Leaders! Are you an experienced Service Advisor who thrives in a high-volume, fast-paced environment? Tonkin Wilsonville Nissan is growing rapidly, and our service drive is buzzing! Located conveniently off I-5, we aren't just looking for someone to "write tickets"—we’re looking for a professional communicator who can bridge the gap between our master technicians and our loyal clients. If you have a rock-solid work ethic and the expertise to handle a busy shop, we have the volume and the support to help you reach your highest earning potential. Joining Tonkin Wilsonville Nissan means becoming part of one of the most respected automotive legacies in the Pacific Northwest. We believe that a happy team leads to happy guests. With decades of success in the Portland area, we offer a secure professional home where you aren't just a number—you're family. We don’t just fill jobs; we build careers. From specialized training to clear paths for advancement, we want to see you grow within the group. We provide a clean, modern work environment equipped with the latest technology to ensure you and your technicians can perform at the highest level. We are proud to support local schools, charities, and events, making sure our success is shared with the community we serve.
Requirements
- 2+ years of prior service writing experience
- CDK experience is a major plus!
- A Tuesday–Saturday schedule (Saturdays are a must)
- Strong attention to detail and a desire to win in a team environment
- Must be 18 years or older with a valid driver's license and clean driving record
- Able to pass a criminal background check and pre-employment drug screen
Responsibilities
- Act as the vital link between our clients and the shop, translating technical needs into clear options
- Maximize our technicians’ time to meet and exceed sales forecasts
- Prioritize required services and provide professional recommendations that keep our guests safe on the road
- Proactively update customers on completion times, expenses, and any changes to ensure zero surprises
- Ensure every guest walks away with a positive, memorable dealership experience
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
