Kia Fayetteville Service Advisor
About The Position
If you enjoy working with people, staying organized, and being part of a team that values professionalism and accountability, this may be a great next step for you — even if you’ve never worked in a dealership before. We’re open to candidates who are curious about a career change and want something stable, structured, and customer-focused. ---------------------------------------- THIS COULD BE A GOOD FIT IF YOU’VE WORKED IN: Hospitality or guest services Automotive service or repair environments Customer-facing sales or retail leadership Insurance or claims support Parts or automotive operations Many of our best advisors came from outside the dealership world. We’ll train you on the automotive side. ---------------------------------------- ---------------------------------------- WHY CRAIN KIA OF FAYETTEVILLE: Competitive compensation with consistent earning opportunity Training and support from experienced leadership A modern facility and growing service department Clear expectations and defined processes Long-term career opportunities within the Crain Automotive Group ---------------------------------------- WHAT SUCCESS LOOKS LIKE: Customers feel informed and respected Work is completed accurately and on time Communication is clear and consistent You take ownership of your responsibilities ---------------------------------------- If you’re interested in exploring a new career, we’d be happy to have a conversation. Apply today and let’s see if this is the right fit — for both of us.
Requirements
- Strong communication and listening skills
- Comfort managing multiple tasks throughout the day
- Attention to detail and follow-through
- A calm, professional approach with customers
- Willingness to learn and work within a structured process
- Valid driver’s license
Nice To Haves
- Dealership experience is helpful, but not required.
Responsibilities
- Welcoming customers and understanding their vehicle concerns
- Creating clear repair orders and explaining next steps
- Reviewing inspection findings and maintenance recommendations
- Coordinating with technicians and internal teams
- Keeping customers informed and helping their visit go smoothly
- Following a clear, established process from start to finish
Benefits
- Competitive compensation with consistent earning opportunity
- Training and support from experienced leadership
- A modern facility and growing service department
- Clear expectations and defined processes
- Long-term career opportunities within the Crain Automotive Group
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
