Service Advisor – Team Mancuso Powersports North

Sonic PowersportsHouston, TX
Onsite

About The Position

Team Mancuso Powersports North is hiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.

Requirements

  • Two years’ experience in dealership position
  • General knowledge of vehicle mechanical operations
  • Great customer service skills
  • Strong work ethic and thrive in a fast-paced environment
  • Active listening and strong communication skills
  • Ability to follow directions and willingness to learn
  • Respect for teammates and a positive outlook

Responsibilities

  • Schedule service appointments and obtain customer and vehicle data prior to arrival
  • Greet customers in a timely and friendly manner
  • Provide a complete and accurate written cost estimate for labor and parts
  • Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
  • Receive proper authorization before any repairs are performed

Benefits

  • Health, Dental and Vision Insurance
  • 401k with a 4% company match
  • Paid Vacation
  • Access to leadership and personal development programs
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