BMW Orange Park Service Advisor

Tom Bush BMW Orange Park • Jacksonville, FL

1d • Onsite

About The Position

BMW Orange Park is seeking an experienced BMW Service Advisor to join their team. This is a great opportunity to grow with a locally-owned and family-operated business that values integrity, transparency, professionalism, and teamwork. The dealership has been recognized as one of Jacksonville’s Best Places to Work for eight consecutive years, offering stability, growth opportunities, and a supportive, family-friendly environment.

Requirements

• Previous experience as an Automotive Service Advisor is highly recommended.
• Exceptional customer service skills over the phone.
• Strong organizational abilities.
• An outgoing personality with a talent for building and maintaining relationships.
• Excellent verbal and written communication skills.
• Proficiency in presentations and the use of MS Office applications.
• Ability to operate a vehicle.
• Possess a valid driver’s license.

Responsibilities

• Assist in scheduling customer appointments efficiently
• Greet customers warmly and guide them through the check-in procedure
• Actively listen to customers and thoroughly document their concerns
• Create accurate and detailed repair orders based on vehicle diagnostics and customer feedback
• Effectively communicate and sell the necessary repairs to customers
• Provide customers with timely updates on the status of their vehicle repairs
• Deliver vehicles back to customers with an interactive and informative walk through
• Perform cashier responsibilities as needed to facilitate smooth transactions

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Disability coverage
• Paid time off
• 401(k) with up to a 3.5% company match
• Wellness-focused programs
• Fitness challenges
• Lunch-and-learn sessions
• Gym discounts
• Health incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed