Service Advisor
Manhattan Hyundai•Manhattan, KS
•$45,000 - $80,000
About The Position
This role is crucial in providing exceptional customer service and support at Manhattan Hyundai. As a Service Advisor, you will be responsible for assisting customers with their vehicle service needs, addressing inquiries, and ensuring timely and efficient service delivery.
Requirements
- Prior customer service experience in an automotive or related industry is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Knowledge of vehicle maintenance and repair services is a plus.
- High school diploma or equivalent.
Nice To Haves
- Knowledge of vehicle maintenance and repair services is a plus.
Responsibilities
- Provide excellent customer service by answering customer inquiries in person, over the phone, and via email.
- Coordinate vehicle service appointments and communicate with the service department to ensure timely completion.
- Advise customers on recommended services based on vehicle inspections and manufacturer guidelines.
- Prepare accurate service estimates and invoices, explain details to customers, and process payments.
- Maintain customer records, service history, and follow up on customer satisfaction.
Benefits
- Competitive salary range of $45,000.00 - $80,000.00 per year, paid weekly.
- Health, dental, and vision insurance coverage.
- Paid time off and holidays.
- Career development opportunities within the company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
