Bridgewater - Service Advisor

O'Regan Motors LimitedBridgewater, NS
Onsite

About The Position

Bridgewater - Service Advisor What makes O’Regan’s Automotive Group such a great place to work? Safety first! Our top priority is the health and safety of our staff, clients and community. Not to mention our spacious and immaculate facilities and excellent leadership. O’Regan’s is one of Canada’s Best Managed Companies that is committed to being Canada’s premier automotive needs provider and we believe it is our employees who will take us there. We are seeking a motivated person to join our team as a Service Advisor in Bridgewater.

Requirements

  • Excellent customer service skills
  • Computer savvy
  • Strong rapport builder
  • Well organized and reliable with a good work ethic and a positive attitude
  • Hard working professional that provides excellent customer service and has good automotive industry knowledge

Responsibilities

  • Greet customers in a timely, friendly manner and obtain vehicle information
  • Document customer’s vehicle problems accurately and clearly
  • Refer to service history, inspect vehicles and recommend additional required services
  • Provide a complete and accurate written cost estimate for labour and parts
  • Contact customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail
  • Keep service department forms, menus and pricing guides up-to-date
  • Maintain high customer satisfaction standards

Benefits

  • Safety boot allowance after probation
  • Exclusive employee discounts on labour, parts, services, and vehicle purchases
  • Comprehensive benefits package - We cost-share medical premiums because we want healthcare to be accessible and affordable for you and your family.
  • Group RSP matching program - Because we care about your future and want to help you build long-term financial security
  • Employee family assistance program - Because we know life can be challenging, and support should always be within reach.
  • Ongoing training & development - Because your growth is our growth
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