Service Advisor - Capital Ford Lincoln, Winnipeg

Capital Automotive GroupWinnipeg, MB
Onsite

About The Position

Welcome customers with a smile and genuine interest in their needs. Diagnose and explain vehicle concerns in clear, simple terms. Prepare transparent cost estimates and repair orders. Stay connected with customers throughout their visit — no surprises, just great service. Work closely with our technicians and parts team to keep everything running smoothly. Deliver top-tier results in customer satisfaction and service excellence.

Requirements

  • 1-2 years of automotive service experience
  • Prior experience in an OEM dealership environment preferred
  • A sales and customer service background is an asset
  • Friendly, confident communicator with experience in customer-facing roles
  • Team player with a drive to hit goals and deliver results
  • Adaptable nature that thrives in fast-paced environments
  • Valid driver’s license
  • A passion for the automotive industry

Responsibilities

  • Welcome customers with a smile and genuine interest in their needs
  • Diagnose and explain vehicle concerns in clear, simple terms
  • Prepare transparent cost estimates and repair orders
  • Stay connected with customers throughout their visit — no surprises, just great service
  • Work closely with our technicians and parts team to keep everything running smoothly
  • Deliver top-tier results in customer satisfaction and service excellence

Benefits

  • Competitive pay plans that are reviewed regularly
  • Paid flex time
  • Predictable scheduling
  • Comprehensive medical and dental benefits
  • Short-Term and Long-Term disability
  • A Health Spending Account
  • An Employee Family Assistance Program
  • Employee discounts on vehicle purchases, parts, and servicing
  • Corporate cell phone plan rates
  • Years of service recognition gifts
  • Optional RRSP deductions
  • Ongoing training
  • Opportunities to grow your career across our Western Canadian network
  • Maternity leave top-up program
  • Paid bereavement time
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