Service Advisor

Bob Bell Chevrolet of Baltimore • Baltimore, MD

140d • Onsite

About The Position

Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles — we want to hear from you!

Requirements

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
• Proven track record of excellent customer satisfaction
• High energy, reliable, and team-oriented
• Long-term career mindset with a desire to grow
• Strong communication and organizational skills

Nice To Haves

• CDK software experience (a plus)
• GM dealership experience and/or bilingual (Spanish) skills are a plus

Responsibilities

• Greet customers and gather vehicle information
• Accurately document customer concerns and symptoms
• Recommend maintenance services based on mileage, age, and history
• Create detailed cost estimates for parts and labor
• Monitor repair progress and keep customers updated
• Review and finalize repair orders and invoices
• Clearly explain repairs and charges to customers

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed