Service Advisor - Greenwich, NY

Dennis & Co. Auto Group•Greenwich, NY
•$100,000•Onsite

About The Position

Greenwich Ford is looking for an experienced Service Advisor to join their growing service team. This role offers significant earning potential for individuals with a strong background in Ford vehicles and excellent customer relationship-building skills, as well as the ability to maximize service opportunities. The position is full-time with a 5-day work week and offers an earning potential of over $100K.

Requirements

  • Previous Service Advisor experience required
  • Ford service experience strongly preferred
  • Strong knowledge of automotive service and repair
  • Excellent communication and customer-service skills
  • Ability to work in a fast-paced, high-volume environment
  • Strong organizational and follow-up skills
  • Professional, motivated, and results-oriented

Responsibilities

  • Greet customers and accurately identify their service and repair needs
  • Write and manage repair orders from check-in through completion
  • Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
  • Communicate clearly with customers regarding repair recommendations, costs, and timelines
  • Work closely with technicians and the service department to ensure quality and timely repairs
  • Follow up with customers and build long-term relationships
  • Maintain strong customer satisfaction while driving service department results

Benefits

  • 5-day work week
  • $100,000+ potential income
  • Huge earning potential based on performance
  • Opportunity to work with a Ford-focused service department
  • High-volume environment with significant opportunity to grow your income
  • Professional team and career-growth opportunities
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