Service Advisor - Columbus Auto Mall
About The Position
Jeff Wyler Columbus Auto Mall is seeking a highly motivated and customer-focused Service Advisor to join our team. If you excel at providing exceptional customer service, have strong automotive knowledge, and can efficiently coordinate vehicle service processes, we want to hear from you! At the Jeff Wyler Automotive Family, culture comes first. We’re a team that respects each other, supports one another, and shows up every day with pride in what we do. You’re not just filling a role here; you’re joining a workplace where your work is noticed and your voice matters. We offer top pay in the market, competitive benefits, and real opportunities to grow your career. Many of our leaders started on the front lines, and we’re committed to promoting from within. If you’re looking for a stable, people-first company that rewards hard work, values teamwork, and invests in its employees, you’ll feel right at home with the Jeff Wyler Automotive Family.
Requirements
- Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred
- Proven record of achieving exceptional Customer Satisfaction
- Organized and friendly personality
- Exceptional communication skills with your customers
- Professional personal appearance
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record
- Must have a high school diploma or GED
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.
Responsibilities
- Greet customers and assess their vehicle service needs professionally and courteously
- Provide clear and accurate service recommendations and cost estimates
- Ensure time management and a high quality of work
- Act as a liaison between customers and technicians, ensuring efficient communication
- Maintain detailed records of service history and customer interactions
- Ensure high levels of customer satisfaction through follow-ups and problem resolution
Benefits
- Competitive Compensation
- Health, dental, vision, 401(K), & more!
- Career advancement
- State-of-the-Art Facility
- Team-Oriented Culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
