Service Advisor

McGrath Family of DealershipsCedar Rapids, IA
11dOnsite

About The Position

McGrath Chevy in Cedar Rapids, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we’ve built a reputation as Eastern Iowa’s most trusted name in automotive sales and service—and we’re just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you.

Requirements

  • Previous experience as a Service Advisor or in a customer-facing role (preferred)
  • Strong communication and time management skills
  • Friendly, organized, and energetic personality
  • Ability to multitask and manage multiple vehicles and clients
  • Professional appearance and attitude
  • Valid driver’s license and clean driving record
  • Willingness to complete a pre-employment background check

Nice To Haves

  • Previous experience as a Service Advisor or in a customer-facing role (preferred)

Responsibilities

  • Greet and assist customers in the service lane with professionalism and care
  • Guide customers through the service process, offering clear communication and concierge-level support
  • Manage repair orders and coordinate with technicians to ensure efficient workflow
  • Present and sell recommended services and maintenance options
  • Maintain ongoing communication with customers during service visits
  • Help create a smooth, welcoming, and productive service department experience

Benefits

  • PTO Starting Day 1
  • Health, Dental & Vision Insurance
  • 401(k) with Company Match
  • 97% of Promotions from Within
  • Fun, Collaborative, and Team-Oriented Culture

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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