Service Advisor

McGrath Family of Dealerships • Cedar Rapids, IA

11d • Onsite

About The Position

McGrath Chevy in Cedar Rapids, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we’ve built a reputation as Eastern Iowa’s most trusted name in automotive sales and service—and we’re just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you.

Requirements

• Previous experience as a Service Advisor or in a customer-facing role (preferred)
• Strong communication and time management skills
• Friendly, organized, and energetic personality
• Ability to multitask and manage multiple vehicles and clients
• Professional appearance and attitude
• Valid driver’s license and clean driving record
• Willingness to complete a pre-employment background check

Nice To Haves

• Previous experience as a Service Advisor or in a customer-facing role (preferred)

Responsibilities

• Greet and assist customers in the service lane with professionalism and care
• Guide customers through the service process, offering clear communication and concierge-level support
• Manage repair orders and coordinate with technicians to ensure efficient workflow
• Present and sell recommended services and maintenance options
• Maintain ongoing communication with customers during service visits
• Help create a smooth, welcoming, and productive service department experience

Benefits

• PTO Starting Day 1
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• 97% of Promotions from Within
• Fun, Collaborative, and Team-Oriented Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees