Service Advisor

Bretz RV & Marine • Lake Crystal, MN

13d • $48,000 - $60,000 • Onsite

About The Position

Bretz RV & Marine is excited to be opening our newest dealership in Mankato, Minnesota. We are a family-owned and operated company with locations across Montana, Washington, and Idaho, and we are proud to bring our team-first culture and customer-focused approach to the Mankato community. We’re looking for a Service Advisor who enjoys working with people, stays organized, and can help customers understand their RV service needs in a clear and friendly way. The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC . What We Look For At Bretz, great service starts with great people. Our strongest team members share these traits: Positive attitude and strong work ethic Team-first mindset and customer focus Willingness to learn and grow Able to adapt in a busy dealership Alignment with our Core Values: Passion, Teamwork, Growth, Family, Profitability

Requirements

• Experience in RV, marine, automotive, or service advising preferred
• Basic knowledge of RV systems is a plus
• Strong customer service and communication skills
• Good problem-solving skills
• Comfortable using computer systems for scheduling and documentation
• Stand and move throughout the dealership for extended periods
• Lift and carry up to 50 lbs as needed
• Bend, kneel, or reach to inspect RVs
• Climb in and out of RVs, boats, and truck beds
• Comfortable working indoors and outdoors in varying weather

Responsibilities

• Greet customers and assess RV and marine service needs
• Write repair orders and document customer concerns
• Communicate with technicians to ensure accurate repairs
• Provide clear estimates for labor and parts
• Keep customers updated on repair progress and changes
• Ensure service work is properly completed and closed out
• Other duties as assigned

Benefits

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with MN State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing programs.
• Profit-sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed