Service Advisor - Princeton BMW

Holman • Princeton, NJ

1d • $3,000 - $10,000 • Onsite

About The Position

Princeton BMW is currently seeking a highly motivated, customer-focused Service Advisor to join their team and the Holman family. The Service Advisor will visually inspect vehicles, question customers about vehicle performance, complete service work orders, and explain service costs to customers. They will interact with customers to determine immediate service needs, use a consultative approach to educate customers on services and products, and serve as a liaison between technicians and customers. The role requires providing excellent customer service by demonstrating the company's mission and values.

Requirements

• High School Diploma
• 2+ years of BMW or other High Line Service Writer experience
• Highline experience strongly preferred
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work Saturday

Responsibilities

• Visually inspect vehicle
• Question customer about vehicle performance
• Complete service work order
• Explain service costs to customers
• Interact with customers to determine immediate service needs
• Use a consultative approach to educate customers on services and products
• Serve as a liaison between technicians and customers
• Provide excellent customer service by demonstrating our mission and values

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Vacation
• 401K retirement plan with company matching contribution
• Vehicle purchase program
• Growth and development opportunities
• Life and Disability Insurance
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Bereavement leave
• Jury Duty leave
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED